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Shipping is calculated at checkout, it varies depending on your location and there are multiple shipping options to choose from.

Returns and refunds are only accepted if there is a product defect, or if you’ve tried your product for a minimum of 30 days and are not happy with the results. Please fill out the contact form and we will get back to you ASAP.

- Am I able to change my shipping address once an order has been placed?

• Should you wish to alter your order once it has been submitted via our website, please feel free to contact us immediately. Kindly bear in mind that orders from Discrete by Divina are fulfilled in a timely manner and may have already shipped.

-Will I receive a receipt for my online purchase?

• For every order placed you will receive an order confirmation and receipt by email.

What is the average time taken to ship an order?

• Once our team have carefully processed your order, we ship it according to your instructions.

-Is there a specific way that Discrete by Divina products should be applied to the skin?

• Our products have been carefully made to provide the best skincare experiences, and as such, the ritual of application is key in order to elicit the optimal benefits. Please find details on application and skincare rituals in the "Application" section.

-How do I reach a customer service representative?

• You can reach out to us any time by filling in this quick form here and we will get back to you ASAP!